Reliable care. Every mile.
People move. Communities thrive. Medicaid Transport Memphis delivers door-through-door non-emergency medical transportation across Shelby County and the surrounding Mid-South communities we serve.
Wheelchair ready
On time · door-through-door
ADA-approved fleet
Watch a ride, live.
Real routes. Real drivers. Real-time transfer coordination across Shelby County and the surrounding communities we serve.
Every rider gets a ride that fits.
We match the vehicle, the equipment, and the pace to each rider — wheelchair, stretcher, or a steady arm for the walk. Pick the service that fits, and we handle the rest.
Sedans & minivans
The difference is in the details riders feel.
Anyone can drive someone to an appointment. We built the training, the timing, and the communication around what actually matters to riders and their families.
Door through door — not curb to curb
We meet riders at their door, assist them all the way to the vehicle, and walk them to the check-in desk. Then we do the same in reverse on the way home.
01Safety is the whole job
ADA-approved vehicles with hydraulic lifts and ramps, proper wheelchair securement, and a team dedicated to safe, respectful handling on every single trip.
02On-time is the standard
Appointments, therapy, chemo, and dialysis don't wait — so we don't either. We build in time for traffic and securement, and communicate clearly at every step.
03Private pay & facility friendly
We serve private-pay clients and contracted facilities with flat, quoted-up-front rates and dependable coordination for case managers and care teams.
04A calm, familiar face
We work to keep recurring riders with the same driver whenever possible. Familiarity lowers stress — and lower stress is half the ride.
05From first call to return trip, it's handled.
No phone trees, no guessing games. Three steps and a confirmed ride — whether it's tomorrow or a standing schedule.
Book in minutes
Call or send the request form below. We confirm the right vehicle for your mobility needs, then give you driver details and an arrival window.
We match & confirm
We assign an ADA-approved vehicle with the right lift or ramp, coordinate timing with your appointment, and keep you informed.
Door-to-door, on time
Your driver assists you door-through-door both ways and reports arrivals to family or facility staff — every trip.
transport types — wheelchair, stretcher, ambulatory
door-through-door, every ride
off your first round-trip wheelchair transport
call — reservations at (901) 000-0000
Families relax. Facilities re-book.
"They get Mom to dialysis every Monday, Wednesday, and Friday — and they have never once left her waiting. That reliability is everything to us."
"The drivers treat our residents like family. Wheelchair securement is always double-checked, and our nurses get a call on every arrival. I wish every vendor worked like this."
"After my surgery I couldn't bend or twist to get into a car. The stretcher team was patient, professional, and completely without judgment. They gave me my independence back."
"Billing as a private-pay client was seamless — no surprises, no paperwork on my end. I book the ride, and Medicaid Transport Memphis handles everything after that."
Answers before you even call.
Still unsure about something? Reservations is happy to walk you through whatever you need.
Pricing depends on distance and trip type. Contact us for a quote — and ask about saving $20 on your first round-trip wheelchair transport.
Absolutely. Unlike curb-to-curb companies, we meet you at your pickup point and stay with you all the way through your destination and back.
Ambulatory service is for riders who can walk with assistance. Wheelchair service keeps you comfortably in your own chair with a 4-point securement system. Stretcher service is for non-emergency transfers of patients who need to remain lying down.
In most cases, yes. Just mention it when booking so we assign a vehicle with the right seating.
Yes — that's our focus. We proudly serve private-pay clients and contracted facilities, with clear scheduling and communication for individuals and care teams alike.
We serve Shelby County and surrounding Mid-South communities, including Memphis, Bartlett, Germantown, Collierville, and beyond — plus long distance regional trips. See our service areas.
Become a facility partner.
Hospitals, clinics, senior living communities, and dialysis centers trust Medicaid Transport Memphis to move patients with dependable scheduling, trained crews, and clear ETA communication — every ride, door through door.
- Contracted facility accounts
- Discharge & transfer coordination
- Arrival calls to care teams
- Standing dialysis & therapy schedules
Tell us about the trip.
We'll take it from there.
Request received.
Reference P1-0000Dispatch will call to confirm your ride and details. During business hours that's usually within 15 minutes — anytime else, first thing in the morning.