Private Pay & Facility Medical Transport in Memphis, TN
Medicaid Transport Memphis proudly serves private-pay clients and contracted facilities throughout the Memphis metro. Clear communication and dependable scheduling make every trip simple.
Private-Pay Riders Welcome
If you are paying directly for transportation, we make scheduling straightforward and keep you informed from booking to arrival.
Facility Partnerships
Hospitals, post-acute care facilities, nursing homes, and case managers rely on us for dependable patient transport they can book with confidence.
Straightforward Scheduling
We work to be as accessible and accommodating as possible in communication and scheduling for both individuals and facilities.
Built around your safety
Every ride is handled by a trained, background-checked crew with the right vehicle for your needs.
- Private-pay clients accepted
- Contracted facility partnerships
- Reliable, on-time scheduling
- Clear communication at every step
Who Private Pay & Facility Transport is for
Private-pay riders and contracted facilities, including hospitals, skilled nursing, senior living, and case managers coordinating individual or recurring patient trips.
What to prepare before pickup
Have pickup and drop-off addresses, trip type, mobility requirements, and preferred timing ready. Facilities should provide a central contact for dispatch updates and authorizations.
Pricing zone notes
Private-pay trips are quoted by service type and route. Facility contracts receive negotiated standing-ride terms, and receipts are available for reimbursement or record-keeping.
How it works
- Confirm the payer and trip typePrivate pay or facility contract determines the booking and billing path.
- Share the patient profileWe record mobility, wheelchair/stretcher needs, oxygen, and companion requirements.
- Schedule and confirmOur team confirms pickup windows and communicates with the facility contact.
- Billing and receiptsWe provide receipts or facility billing summaries according to the arrangement.
Frequently asked questions
Still unsure about something? Reservations is happy to walk you through whatever you need.
Yes, we proudly serve private-pay clients as well as Medicaid-covered and facility-contracted trips.
Yes. We coordinate recurring trips with case managers, care teams, and facility staff.
Pickup and drop-off locations, trip type, and the requested date and time help us confirm availability quickly.
Yes, we can provide documentation for private-pay transportation.
Yes. Private-pay riders are welcome for scheduled transportation.
Yes. We coordinate standing trips with case managers, care teams, and facility staff.
Yes. Request documentation at booking and we will provide it for your records.
Pickup and drop-off locations, trip type, patient mobility needs, and preferred timing.
Facility staff can call our reservations line to discuss contracted or standing-ride arrangements.
Ready for a safe, comfortable ride?
Contact us for reservations. Your non-emergency medical transportation is our primary concern.
Call (901) 667-9600 (901) 667-9600